The unmetered household charges are based on the Council Tax Band for your home. Your local Council collects these charges on our behalf and you can find details of how to pay on your Council Tax bill.
The unmetered household charges in Scotland which will apply from 1 April 2024 until 31 March 2025 are as follows:
Council Tax Band Water Supply Waste Water Collection Combined Services
Band A  £154.98  £179.88 £334.86
Band B £180.81 £209.86


Band C  £206.64 £269.82 £446.48
Band D  £232.47 £329.78 £502.29
Band E  £284.13 £389.74 £613.91
Band F £335.79 £449.70 £725.53
Band G £387.45 £539.34 £837.15
Band H £505.80 £586.98 £1,004.58

These charges apply to every household which has a connection to the public water supply, the public waste water network, or both. 

If your Council Tax bill includes services that you believe your home is not connected to, please contact our Customer Portal.

In most circumstances household discounts, exemptions and reductions will also apply to unmetered household water and waste water charges. Local authorities are responsible for identifying when household discounts, exemptions and reductions apply. For more information visit the Scottish Government website.

Householders can also apply to their local authority for Council Tax Reduction (CTR), which is based on the financial circumstances of the household. If you are in receipt of CTR you are still responsible for the payment of the water and waste water charges as part of your Council Tax bill, subject to any reductions which you may be entitled to under the Water Charges Reduction Scheme (WCRS).

Households which receive CTR may receive a reduction of up to 35% on the full water and waste water household charges. Local authorities will automatically assess households that receive CTR for potential support from the WCRS and apply the WCRS reduction to the water and waste water charges where appropriate.  

If your property has been altered to meet the needs of a disabled person, you may be entitled to a disabled banding reduction on the charges you pay for your property. Where a reduction is applied to the council tax banding of the home for disability, the full charge referred to above is for the reduced banding.
The Scottish Water Household Charges 2024/25 leaflet will be available to view/download from here soon.

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