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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
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  Here are some simple tips and advice to improve water efficiency in your home or business
- Campaigns
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  Calculate how much water and energy you use daily around your home
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Find out about all the latest investments and supply updates in your area
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Latest In Your Area

Current Service Updates
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  Our services as a wholesale supplier
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
  Find out about our industry leading procurement process
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  Access our publication scheme or request information
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  Coronavirus Information
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  Find out about maintenance work which may affect your supply
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  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Keeping NHS Lothian Hydrated

NHS Lothian Reminded to Top Up on the Go

Staff at NHS Lothian have been gifted water bottles to help them top up from the tap on the go.

04 March 2021

Divers working to clear intakes of ice at Loch Fada in North Uist, February 2021

Divers' Extraordinary Role in Overcoming Deep Freeze

24 February 2021

Learn To Swim

Swimming Lessons Return with a Splash in Orkney

22 February 2021

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News

Glasgow Resilience Scheme area

Improvements to Water Network in Glasgow

A major investment project is underway to improve the water mains network for customers in south west Glasgow

15 February 2021

Royal Mile Top Up Tap

City Celebrates Set of Six Top Up Taps this Christmas

Edinburgh celebrates set of six top up taps this Christmas – as major plastic saving milestone reached

21 December 2020

The River Tay and the Friarton Bridge, with the City of Perth upstream

Solar and Battery First for Perth

Work has started on Scottish Water's first combined solar power and battery storage facility near Sleepless Inch Waste Water Treatment Works by the River Tay

14 December 2020

Stirling University with Wallace Monument in the background

Partnership with the University of Stirling to make Scotland a leading hydro nation

Scottish Water and the Scottish Funding Council (SFC) have announced a unique partnership with the University of Stirling to turn Scotland into one of the world’s leading hydro nations

09 December 2020

Campervan on coastal road

Joint Work Produces New Guide for Campervan Waste Disposal Facilities

Scottish Water, SEPA and The Highland Council have together produced new user-friendly guidance for developers of campervan waste disposal points

02 December 2020

Lower Glendevon Reservoir

Hydro Power Helps Energise Green Electricity Supply

Scotland's water is helping to provide green energy for the national grid and reduce carbon emissions

06 November 2020