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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
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- Campaigns
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- Water Usage Calculator
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- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
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- Keeping You Informed
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- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
  Check our interactive map or use your post code for service updates in your area
Annual Consultative Meeting

Current Service Updates
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
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- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
  Meet the team at Scottish Water and discover more about our Investment Programme
- Procurement & Supply Chain
  Find out about our industry leading procurement process
- Careers
- News & Views
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Careers

News & Views
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- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Children running along a running track. Grass surrounds the track and buildings can be seen in the background. The sky is grey.

Scottish Water Leave Lasting Legacy at Ardeer Primary School

Pupils at Ardeer Primary School in Stevenston are enjoying a new running track installed at their school, thanks to Scottish Water and contractor George Leslie, following major repair work earlier this year

27 June 2025

kid in swimming pool with floats

Pioneering Initiative Surpasses 210K Milestone

26 June 2025

The fully electric HGV to join the Scottish Water fleet

Electric HGVs: First Electric Tanker Added to Fleet

26 June 2025

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News

Trainee Manager Holly Henderson in front of a glass awards cabinet promoting Apprenticeship Week

Holly’s Career Path at Scottish Water Leads to Success

Trainee manager Holly Henderson explains why a Scottish Water Modern Apprenticeship is the path to a successful career

06 March 2025

Scottish Water apprentice Cameron Clark receiving his award for Net Zero Apprenticeship of the Year at the Scottish Apprenticeship Awards

Cameron Clark Named Net Zero Scottish Apprentice of the Year

Scottish Water apprentice Cameron Clark scoops Net Zero gong at Scottish Apprenticeship Awards

03 March 2025

Group of people in matching Scottish Water branded polo shirts posing for a photo indoors

Supporting Scottish Apprenticeship Week 2025

As Scottish Apprenticeship Week 2025 kicks off, Scottish Water is taking the opportunity to reflect on the power of apprenticeships

03 March 2025

BLOG: Neil’s Journey as a Graduate Quantity Surveyor

BLOG: Neil’s Journey as a Graduate Quantity Surveyor

Hear from Neil about his experience joining our Quantity Surveying Graduate Programme.

12 December 2024

Scientist in lab coat using a laptop with advanced laboratory equipment in the background.

Celebrating Career Journeys: Susan Lee's Insights for Scottish Careers Week

In honour of Scottish Careers Week, Susan Lee shares her perspectives on career development, offering insights into the evolving job landscape in Scottish Water. This blog highlights the importance of fostering growth, adaptability, and passion in navigating career paths across various industries.

11 November 2024

Ewan Robertson

Ewan Bows Out of Scottish Water Leadership Role

After more than three decades working in Scotland’s water sector, Ewan Robertson has bowed out of his leadership role with Scottish Water to embrace retirement.

13 August 2024